Crowdsourcing meets ethnographic studies in the true emerging markets of the world. Nokia asks the question: what would you design for an 18 year girl in India? A young man in a refugee camp in Ghana? A family in Rio?
In this incredible video from the LIFT08 conference Younghee Jung talks about how Nokia explored the different usages of their mobile phones by customers to gain valuable insight on future products design. In a project called Nokia Open Studio the company recruited local teams to run a design competition in the Shanty towns of Rio, Mumbai and Accra.
The products that people design reflect the lives they lead in floods, limited electricity, gunfire and police confrontations. The designs are original, honest and often heartbreaking.
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